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Fluency Academy quick start guide

Welcome to your training in Fluency's client learning portal: Fluency Academy!

Updated over 2 weeks ago

This guide will help you access and navigate the platform and complete your training. Let’s get started!


How to self-register

Note: If you are currently working with the Fluency Implementation Team, reach out to your Advertising Architect to get registered in Fluency Academy—don't follow the process below.

  1. Select Register.

  2. Complete the required fields, and enter the branch code LEARN.

  3. Accept the terms and conditions.

  4. Click Submit.

Once submitted, a Fluency team member will review your registration request. At that point, you’ll receive an email with instructions to log in and start learning. If you don’t see the email, check your spam folder or contact us at [email protected].


Getting around Fluency Academy

Finding your assigned courses

  • On your Home page, you’ll see your assigned course.

  • Click the course to start or continue where you left off.

  • Inside the course, click the Play button to begin a lesson (Note: This button will change to Review once completed—you can revisit lessons anytime!).

  • The Course Progress section tracks your completed lessons and last activity.

  • Use the Back or Home links in the gray navigation bar to return to your homepage.

Navigating lessons

  • After completing a lesson, you’ll return to the course outline.

  • To switch lessons, click the gray course navigation dropdown and select Go to course page or choose another lesson.


Need help?

For any other issues, contact the Fluency Learning Experience team at [email protected].

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